"We thoroughly enjoyed the stunning view of the Matterhorn from our balcony."
Steven from Indonesia
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"Our room was amazing."
Pgrantham from United States
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"It had two toilets and two TVs."
theo_loing from Singapore
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"I have found the best hier in Zermama Hotel Bar."
EleP from Greece
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"The staff went above and beyond to assist us, were very knowledgeable, and gave great advice."
Pioneer34626095538 from Switzerland
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Boutique hotel in Zermatt with Matterhorn views and private jacuzzi suites
Location & Accessibility
Hotel Zermama Zermatt is a 5-minute walk from Zermatt Train Station and sits across the road from the Sunnegga Express valley station. The Gornergrat Monte Rosa train can be reached by electric bus with a stop directly in front of the hotel. A complimentary shuttle service to and from the train station is available upon arrival and departure.
Rooms & Suites
Rooms include private jacuzzi suites with Matterhorn views, L'Occitane bath amenities, and faux fur robes for balcony use. The Sweet Matterhorn room sleeps four guests with two toilets, two TVs, and a sensor light for nighttime navigation. All rooms feature an LCD TV and a private bathroom with rain showers.
Dining
The Zermama Bistro offers all-day dining and cocktails with a menu that includes unique fondue experiences. Guests can enjoy private fondue on their balcony using coats provided by the hotel. The bistro also serves a la carte breakfast and dinner, with special diet menus and kids' meals available.
Business & Co-Working
The hotel houses PuraWorka, an integrated co-working space for digital nomads and remote workers. Fully equipped meeting rooms are available for conferences and business gatherings. Fax and photocopying services are also provided for professional needs.
Amenities & Services
Pet-friendly accommodations include pet baskets, pet bowls, and a warm welcome from the resident dog Ronnie. Ski equipment hire on site, a ski pass vendor, and ski storage make mountain activities easy. Family amenities include baby safety gates, babysitting services, and kids' meals at the bistro.
Highlights
Location: Across from Sunnegga Express, 5 min from station
Rooms: Private jacuzzi suites with Matterhorn views
Dining: Zermama Bistro & private balcony fondue
Business: PuraWorka co-working space
Amenities: Pet-friendly with resident dog Ronnie
Family: Baby safety gates & babysitting services
Must-do experiences
Savor homemade raclette at Findlerhof for a true alpine treat.
Hike to Gornergrat for breathtaking views of the Matterhorn.
Visit the Matterhorn Museum for local history and culture insights.
Discover Zermatt's charming streets during the weekly market on Wednesdays.
Indulge in Zürcher Geschnetzeltes at Chez Vrony for a tasty dish.
Select your room type
Hotel Zermama Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Large Twin Room Balcony
2 persons
27 sq. feet
2 Single beds
Balcony
Heating
room details
Twin Room Balcony Matterhorn View
2 persons
22 sq. feet
2 Single beds
Balcony
Heating
room details
Double Room
2 persons
17 sq. feet
2 Single beds
Heating
Coffee machine
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Zermama Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Water sports
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Archery
Sports trainer
Guest Parking
No parking available.
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Babysitting/Child services
Playpen
Children's menu
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Hotel Zermama Zermatt Location
Matterstrasse 23, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
6 minutes' walk
Museum showcasing Zermatt's rich history and culture, featuring exhibits on the iconic Matterhorn.
Mountaineer's Cemetery
6 minutes' walk
A solemn tribute to climbers who lost their lives, offering a tranquil setting with stunning mountain views.
Gorner Gorge
5 minutes' drive
Enchanting gorge with beautiful rock formations and waterfalls, ideal for a picturesque hike.
Photopoint Kirchbrucke bridge
5 minutes' walk
Famous photo spot offering breathtaking views of the Matterhorn; perfect for memorable snapshots.
Hiking in Riffelsee
35 minutes' walk
Scenic hiking trail leading to stunning lake reflections of the Matterhorn; ideal for nature lovers.
Forest Fun-Park Zermatt
17 minutes' walk
Adventure park with zip lines and obstacle courses, catering to thrill-seekers and families alike.
Chalet da Giuseppe
1 minute' walk
Charming Italian restaurant known for homemade pasta and cozy, rustic ambiance; great for families.
Fuchs Bistro and Bakery
2 minutes' walk
Casual bistro offering local pastries and hearty meals with a friendly atmosphere; vegetarian options available.
Zermatt Musikfest
10 minutes' walk
Annual music festival featuring local and international artists, providing a vibrant cultural experience.
Café Schmitta
5 minutes' walk
Cozy café with live music events; a great spot for unwinding with drinks and delicious desserts.
Getting around
City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 5 min · 1400 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Dutch, Portuguese
Number of floors:
4
Number of rooms:
27
Former name
Admiral
Reviews and Ratings
Feedback about Hotel Zermama Zermatt from previous guests about their experience.
Review score
Based on 352 verified reviews
9.1 /10
Perfect
92 %
Recommend
Breakfast
9.1/10
Cleanliness
9.2/10
Comfort
9.5/10
Facilities
9.2/10
Free Wi-Fi
8.9/10
Location
9.4/10
Paid Wi-Fi
9.5/10
Staff
9.3/10
Value for money
8.4/10
Pros
Matterhorn views
Boutique atmosphere
Staff attentiveness
Cons
Room size issues
Breakfast hot food limitations
Service response delays
Guest reviews
based on 209 reviews
5/5
based on 585 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Zermama Zermatt
Are there rooms available with a hot tub for private use, or is it a shared facility for all guests?
14 November 2024
The Mama's Pool Position SPA features a private whirlpool that offers stunning views of the Matterhorn and a private sauna; these are exclusive to certain rooms and not shared with other guests.
Is there a self-service laundry facility available for guests who need to wash their clothes during their stay?
21 January 2025
Laundry services are offered at the hotel, providing convenience for guests looking to do their laundry during their visit.
Does the hotel provide a complimentary shuttle service to and from the train station, and what is the distance to the village center?
18 February 2025
A complimentary shuttle service is available for guests, and the hotel is conveniently located just 400 meters from the train station, making the village center easily accessible within a short walk.
How can I explore different room options available at the hotel, specifically regarding features such as hot tubs?
30 March 2024
Room options, including those with hot tubs, can be explored on the hotel's official website under the 'Sleep at Mama's' section for a complete overview of all available accommodations.
Can guests see the Matterhorn from the deluxe suites within the hotel?
29 April 2025
Yes, guests can enjoy breathtaking views of the Matterhorn from both the 'Pool Position' and 'Pool Position and SPA' suites, located on the top floor of the hotel.
Do any rooms have jacuzzis or pools accessible to all guests?
25 May 2025
Whirlpools are specifically available in the 'MAMA's Pool Position' and 'MAMA's Pool Position SPA' room categories, offering guests a unique and private experience.
What is the maximum occupancy for a double room and are there options for families?
15 June 2024
A double room accommodates a maximum of two guests. For families, rooms like 'Sweet Matterhorn' or 'Pool Position Spa' can accommodate up to four persons comfortably.
Is breakfast included in room bookings, or is it offered separately?
22 July 2024
Breakfast is served a la carte and is not included in the room rates, offering guests flexibility in their dining choices.
What distance from the hotel is the nearest cable car for skiing slopes?
10 August 2024
The hotel is conveniently located just a one-minute walk from the closest cable car, providing easy access to the slopes for skiing enthusiasts.
Are pets allowed at the hotel, and what are the associated fees?
1 September 2024
Pets are welcome at the hotel for a fee of CHF 15.00 per night, making it a great place for travelers with furry companions.
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